Shipping policy
Shipping & Order Processing Policy
At Pinnacle, every order is handled with care and attention to detail to ensure a smooth and reliable experience.
All orders are processed within 2–3 business days of being placed. During peak seasons or public holidays, processing times may be slightly extended.
Shipping Methods & Rates
Standard Shipping (United States)
- Carrier: USPS First Class
- Estimated Delivery: 3–4 business days after shipment
- Tracking: Included
- Calculated rates available at checkout
- Free Shipping: Available on U.S. orders over $100
Express Shipping
Express shipping options and rates are available at checkout where applicable.
International Shipping
International shipping rates are calculated automatically at checkout based on the destination and package weight.
Delivery times vary depending on the destination country and selected carrier.
Please note that customers are responsible for any applicable customs duties, taxes, or import fees imposed by their country.
Order Tracking
Once your order has shipped, you will receive a confirmation email containing tracking information. Please allow 24–48 hours for tracking updates to appear.
If your order has not arrived within 2 business days of the estimated delivery window, please contact us at support@thepinnacleapparel.com and include your order number for assistance.
Important Information
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Pinnacle is not responsible for shipping delays caused by carriers, weather conditions, or circumstances beyond our control.
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Once an order is marked as delivered, Pinnacle cannot be held responsible for lost or stolen packages.